Porta Venezia

Payment

Payment of 100% of the stay is required at the time of booking. The booking is confirmed only after the required payment has been received.

City tax is included in the accommodation price.

Cancellation and refunds

At least 14 days before check-in: Guests may cancel free of charge and receive a full refund of the amount paid.

From 7 days to fewer than 14 days before check-in: 50% of the total booking amount is retained as a cancellation fee; the remaining 50% is refunded.

Fewer than 7 days before check-in: The total booking amount is non-refundable.

Cancellation within 24 hours of booking: Amounts paid will be refunded in full.

No-show: If guests do not arrive on the scheduled date without cancelling beforehand, the total booking amount is non-refundable.

Early departure: After check-in, unused nights following an early departure for personal reasons are generally non-refundable, unless otherwise agreed in writing or required by mandatory law.

Where possible, refunds will be issued using the same payment method used for the booking. Processing times may vary depending on the payment network or financial institution.

È vietato fumare all’interno degli appartamenti. È consentito fumare esclusivamente sul balcone o sulla terrazza. Animali domestici ammessi su richiesta. Feste ed eventi non consentiti. Check-in anticipato e check-out posticipato disponibili su richiesta, soggetti alla disponibilità e da confermare in anticipo. Orari di silenzio: dalle 23:00 alle 07:00.